Steering Casuarina Square Car Parks to Success /

[Image courtesy of AIPM]

NS Group was named the Northern Territory winner of the ‘Small Projects’ category at the 2019 Project Management Achievement Awards [PMAAs] for our work on The GPT Group’s Casuarina Square Car Park Optimisation project.

We were honoured to deliver a short speech about the project whilst receiving the winner certificate and plaque on stage at the awards ceremony in Darwin on 29 August 2019.

NS Group was engaged by GPT to provide project management and superintendency services.

NS Group project team:

  • Ben Watson [Associate Director]
  • Kate Plemper [Senior Project Manager]
  • Shane Spagnol [Project Manager]

As the project lead, Ben said the client was very pleased with the outcome of the project which exceeded what it set out to do, within budget and the required timeframe.

He said, “Despite the complexity of undertaking work in a fully operational car park and managing multiple work packages simultaneously, the project was delivered seamlessly with little or no disruption to the centre’s operations.

“As a result of the new upgrades and various initiatives the shopping centre’s team, retailers and shoppers are enjoying the improved user experience.

“The optimised car parks have received highly positive feedback from all key stakeholders.”

The annual PMAAs are delivered by the Australian Institute of Project Management [AIPM] to recognise, honour and promote outstanding achievements in program and project leadership.

See all the 2019 award-winning NS Group projects.

“As a result of the new upgrades and various initiatives the shopping centre’s team, retailers and shoppers are enjoying the improved user experience.

ABOUT THE CASUARINA SQUARE CAR PARK OPTIMISATION PROJECT

Casuarina Square is the largest shopping centre in the Northern Territory, located in the northern suburbs of Darwin.

It had been identified that the shopping centre’s car parks were not functioning efficiently and prime bays were often occupied with cars that were not users nor retail staff of the Centre. In addition, some areas of the undercover car park were hot spots for anti-social activity.

The scope of works included a new parking guidance system; revised layouts; increased CCTV coverage; upgraded lighting, signage and wayfinding; repainting and line marking; and feature street art murals created by local Indigenous artists.

This project successfully developed and implemented a strategy to optimise the performance of the car parks, addressing identified issues to ensure that customers can utilise prime parking spaces and to provide a positive customer experience.

Read more about the Casuarina Square project.

“Despite the complexity of undertaking work in a fully operational car park and managing multiple work packages simultaneously, the project was delivered seamlessly with little or no disruption to the centre’s operations.

DEMONSTRATING PROJECT EXCELLENCE

Key elements of the award submission included providing evidence of outstanding achievement and/or innovation in project management best practice.

The critical success factors for the delivery of this project were:

  1. Cost management
  2. Time management
  3. Procurement
  4. Stakeholder Management

Key issues to address were:

  1. Working in a live operating environment
  2. Management of multiple contractors

Pictured L-R: Shane Spagnol and Thern Robert [both NS Group]

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